Treated like a fool

I’m pissed off. I bought the new Grand Theft Auto for my PSP last week. It required a system software update to 2.81 which comes on the disc. So I performed this and started playing GTA. It seemed to work ok for a while, then the graphics started to stuff up. I turned it off and came back to it later. Now though, it wont load any UMD at all. I put a UMD in and it just keeps trying to read it, the screen freezes and I cannot even turn it off, unless I open it and take the UMD out.

So this is not very good, I had better do some investigating and find out how to fix this. First stop: the PSP website. Let’s look up troubleshooting, ah here we go The PSP system does not recognise the UMD. Ok so what does it say we should do about that?
• Check that the UMD is properly inserted. Try taking out the UMD and reinserting it.
• Check that the UMD recording surface and cassette are not damaged.

That’s it? That’s fucking it? That’s all the website has got to say about that particular problem. Thank you for stating the bleeding fucking obvious. What the hell do you think I tried doing in the first place? Who the hell actually needs to go to the troubleshooting section of the website, to realise that this is what you should try doing first?

Thank you for your help Sony but I already fucking tried doing that and it didn’t work, which is why I am looking on your website to see what else I can do.

Dickheads